USER JOURNEYS

Understand Intent. Stop Abuse.

Find threats across the full user journey: agents, bots, or people

Fraud and abuse take many forms, but actions signal intent.

User Journeys finds malicious intent across sessions, devices, and apps.

Give your systems and analysts new signals to distinguish real users from threats, while preserving privacy with our Zero PII design.

User Journeys Signal Intent at Every Step

hCaptcha User Journeys builds a privacy-preserving analysis indicating what threat actors are trying to do, not just what they’ve done.

From account takeovers to transaction fraud, detect intent signals that expose risk before it escalates.

See Intent in Motion

Understand Motives, Not Just Outcomes

Account Takeovers

Uncover intent shifts and subtle indicators that precede ATOs.

Synthetic Identity and Application Fraud

Detect coordinated fraud patterns mimicking legitimate behavior.

Multi-accounting & Collusion

Identify shared intent across proxies, sessions, and other attack infrastructure.

Incentive Abuse

Expose manipulation of signups, returns, and promotions.

Transaction Fraud

Locate groups of suspicious actors based on holistic intent signals.

Account Sharing

Define and enforce your own rules for shared logins across users, teams, or locations.

Analytics That Reveal True Intent

hCaptcha User Journeys turns data into actionable insights.

Network Detection

Expose coordinated abuse by linking users through shared infrastructure and holistic intent analysis.

Session Monitoring

Trace intent across the full session lifecycle, surfacing attack indicators instantly.

Rule Simulation & Backtesting

Test intent-based controls on real data to validate outcomes and enforce business logic in seconds.

Built for Modern Security and Engineering Teams

hCaptcha Enterprise offers an API-first platform that deciphers user intent at scale:

Stop Account Takeovers

Reveal spoofing, tampering, and automation with uniquely accurate signals.

Risk Scoring

Score sessions based on intent and risk progression over time, not just single anomalies.

Rules Engine

Define and execute real-time decisions with flexible no-code rule builders.

Case Management

Track behavioral intent and decision outcomes across users and sessions.